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CreativeStreams.net, Term of Service...
PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE AND/OR PLACING AN ORDER WITH CreativeStreams.net. YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEBSITE. CreativeStreams.net RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
Sales: All clients must understand and agree to the following terms and conditions or may exercise their right to not do business with CreativeStreams.net. Once order is placed and transfer of funds have occurred only CreativeStreams.net can determine whether to cancel order or refund funds. For order cancellation client must notify CreativeStreams.net by 4:00 p.m. Eastern Standard Time of day order has been placed by written request or via email. We are not responsible for undelivered emails or files sent thru email clients or third parties. Orders over $50 will require a signature via fax or present order form. All products sold by sq.ft are rounded to the nearest foot.
PAYMENT: CreativeStreams.net will not process any order until we have received payment in full. Please understand if there are any other charges we will contact you to charge payment again.
RUSH ORDERS: Rush orders may be available upon request. Additional fees may apply to a rush processing job. The fees and the ability to produce a rush job will depend on numerous things, including setup time, the time of day you are placing the order, the size of the order, and production schedule of the day.
CUSTOMER SUBMITTED ARTWORK: All artwork or designs and images should be provided in CMYK format. We do not guarantee color matching nor cut accuracy. All artwork is to be submitted within the specifics provided on the desired products informational page. CreativeStreams.net is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork. We will do everything in our power to make sure the prints come out as good as they can.
ORDER APPROVAL: Customer is fully responsible for final proof and layout approval prior to the printing process. CreativeStreams.net is NOT LIABLE for errors in a final product caused by any of the following reasons: misspelling, graphics, bleeds, grammar, damage fonts, punctuation, wrong cuts, incorrect or missing folds, die lines, crop marks, transparency, overprints, finished product size, or file corruption during delivery. We DO NOT make any changes on customer files. Any necessary needed adjustments are subject to a minimum charge for typesetting $40.00 but limited to.
Commercial & Short run Printing (Flyers/Cards etc.):
- Color matching is a sensitive subject with Gang Run printing (which is the way we print 5k plus orders). If you have a job that is color critical like a particular shade of color for a corporate logo or a high end photographic piece, then gang run printing is not the way to go as we can not color match. With color matching there are to many different variables. For starters there is the computer screen that you are seeing your design on. It may appear a particular shade on one screen and an entirely different shade on another screen due to individuals visual preference. Another factor is the type of color mode your design was done in. If the design was done in RGB color mode, it will more than likely get darker when the conversion is done to CMYK which is the way we need a file in order to be able to print it. Lastly because all orders are grouped together and printed on a much larger sheet of paper, we lose individual control over every single color on every single job. Instead we look at the sheet as a whole and try to get colors to be within a certain range. We make every attempt to print as accurate as possible but do not guarantee results and will not refund.
Rich black should be C=30% M=30% Y=30% and K=100% ALL FILES WE RECEIVE IN RGB WILL BE AUTOMATICALLY CHANGED TO CMYK.
- What is UV Coating? UV coating is a liquid like a varnish with a lamination-like appearance used to instantly dry and shine printed paper. The liquid is applied with a coating tower on to the paper. After it passes through extremely intense Ultra Violet lights that instantly dry the ink on the paper. With our UV liquid, you will get extremely high gloss and shine as a standard for business cards and postcards. UV has many advantages an d disadvantages. When UV coating is applied, the printed material will never fade off in someone's wallet or hand or even the sun. (If you are going to use your business cards to print on, please ask us to NOT UV coat your business cards cause the ink will smear when the machine tries to print on them) Uv coating also is main contributor to color shifts. You may choose to print on our NON UV cover stock if you prefer.
- Will I always receive the exact amount and the exact size of what I order?
As industry standard, you will receive within 10% more or less due to errors. As far as the final size, due to INEVITABLE tolerances in paper mills, on printing presses, and on cutters, the final size of your may vary slightly. For example, if you submit a 4 x 6 the final size can really be as small as 3 7/8 x 5 7/8 (3.875 x 5.875). This is a printing standard and completely ACCEPTABLE. Due to our gang run printing process of flyers the EXACT COLOR and FLYER CUTS cannot be guaranteed. Absolutely NO REFUNDS!
Shirt Printing: Due to margin of mechanical or human error CreativeStreams.net does not guarantee accuracy of print location or color matching. We accept no responsibility for supplied garments from customers damaged during production. For customers supplying their own garments we recommend extra garments of at least 5% be provided for printing. CreativeStreams.net utilizes Direct To Garment print technology to ensure fast turnarounds and affordable print services. We offer light & dark garment printing. Light garments are defined as anything that does not require a white ink under-base. Darks are any garments which require a white ink under-base, even if the garment itself is light in color. Light garments that are Non white are best for dark spot color printing. Dark garments are pretreated with a liquid solution that acts as a bonding agent for the white ink. The pretreat may present a temporary nonpermanent stain that will remove once washed. Client agrees we are not responsible for any allergic reactions from any chemicals used to print on their garments. No such reactions have ever been reported. We strongly do not recommend box style art work due to increase in printing errors. Any artwork adjustments are subject to a $40 charge but not limited to. Displayed pricing includes only printing. We are not responsible for damaged garment during production nor will you be charged for the ink used on the damage garment. All left over garments will be returned to customer. In case of damaged garments client is responsible for resupplying additional garments to complete desired order. Extra garments may be available from us by request at retail cost. Price reflects same image thru out order of at least a minimum of 6 garments. File prep is not included in price. By default all files are fitted within default size of 120sq,inches, unless it’s a pocket print order. All orders are to be paid in full before production, unless approved by Admin - Person. Prices are subject to change without notice. All garments supplied by CreativeStreams.net are equivalent to the respective brands such as Gildan, Hanes, or any mainstream apparel company. All Massachusetts clients are subject to 6.25% sales tax. Some additional info may be located on garment printing specific web page. Same COLOR MATCHING RULES as those of our commercial print products, NO EXCEPTIONS.
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